Della Africa (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and safeguard your data in accordance with the South African Protection of Personal Information Act (POPIA) and the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information that you provide directly to us when you:

• Place an order for a Can Sealer or PET Cans.

• Inquire about our products via our contact form.

• Subscribe to our newsletter.

• Data types include: Name, email address, phone number, delivery address, and VAT number (for business orders).

3. How We Use Your Information

We process your personal information for the following purposes:

• Order Fulfillment: To process payments and deliver your equipment or cans.

• Technical Support: To manage your 1-year warranty and provide local repair services.

• Marketing: To send updates about new stock or industry news (only if you have opted in).

• Legal Compliance: To comply with South African tax and business regulations.

4. Data Storage and Security

Your data is stored securely within the Zoho One ecosystem. We implement industry-standard security measures, including SSL encryption and restricted access protocols, to protect your data from unauthorized access, loss, or disclosure.

5. Third-Party Sharing

We do not sell your data. We only share information with trusted third parties necessary for our operations, such as:

• Couriers: To deliver your orders.

• Payment Gateways: (e.g., PayFast, Peach Payments, or PayPal) to process secure transactions.

• Zoho Corporation: Our software provider for CRM and Inventory management.

6. Your Rights (POPIA & GDPR)

Under POPIA and GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to update or fix inaccurate information.

• Deletion: Request that we delete your data (subject to legal record-keeping requirements).

• Objection: Withdraw your consent for marketing at any time.

7. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

8. Contact Our Information Officer

If you have any questions regarding your data or wish to exercise your rights, please contact our designated Information Officer at:
Email: info@della.africa 
Address: 95 Goshawk Street, Wierdapark, Centurion, 0157